江玥
他們中文說得不錯,支付寶和外賣App用得很溜。這群外國學生在這里找到了屬于自己的生活方式,并把杭州當作了他們的第二故鄉(xiāng)。
“Hello,how are you()?”杭州小朋友依依和酒店里的一位外國小姐姐打了招呼,在她的指引下去兒童自助取餐區(qū)拿小點心、軟糖,還一起合影拍了照。
這位外國小姐姐是酒店的服務生,名叫可瑞瑪,今年19歲,來自尼泊爾,目前在杭州求學,在酒店做餐飲服務,是她實踐課程的一部分。
隨著杭州日新月異的快速發(fā)展步伐,國際化的杭州不僅吸引了國內外的游客,還有無數(shù)外籍學生。他們中文說得不錯,支付寶和外賣APP用得很溜。這群學生在這里找到了屬于自己的生活方式,并把杭州當作了他們的第二故鄉(xiāng)。
尼泊爾姑娘與麻辣燙
跟可瑞瑪見面時,她穿著白色的運動衛(wèi)衣,黑色的運動褲,長長的及腰卷發(fā),大眼睛深眼窩,說起中文來,面帶羞澀,又時不時露出靦腆而甜美的微笑。
可瑞瑪已經(jīng)在杭州待了近一年時間,她來自尼泊爾的首都加德滿都。她對杭州的第一印象是干凈。她喜歡和杭州的朋友們一起去吃火鍋、海鮮和麻辣燙,得空便打打羽毛球,去過西湖、湘湖和城市陽臺。
可瑞瑪喜歡吃麻辣燙,因為酸辣的口感比較重,更像他們尼泊爾的當?shù)夭恕T诼槔睜C店里,她也認識了不少有趣的新朋友。
可瑞瑪常跟在尼泊爾的朋友提起,在杭州生活還是挺方便的。她住所周圍的小超市、麻辣燙小店,老板都會用英文告訴她是多少錢,“fifteen(),twenty()”,然后她也熟練地像個當?shù)厝艘粯樱闷鹗謾C點開支付寶“掃一掃”付錢,就連來中國前兌換的人民幣都沒什么機會用。
可瑞瑪來自浙江商業(yè)職業(yè)技術學院的中尼商學院。浙江商業(yè)職業(yè)技術學院旅游烹飪學院副院長李鑫介紹,中尼商學院成立于2017年10月,實行的是中文和英文雙語化教學,這也是“一帶一路”倡議下,中國和沿線國家友好合作的縮影。截至目前,學院已經(jīng)招收了214名尼泊爾學生。
說到實踐課程,可瑞瑪說除了一開始比較手忙腳亂外,后面都比較順暢,來找她幫忙的客人一般都會說幾句英語,提出幾個簡單的需求外,還會帶著好奇心關心她來自哪里、今年幾歲等。她遭遇最多的是求合影,因此同事們稱她為酒店里的“吉祥物”。
自學中文成為受歡迎的門童
除了尼泊爾的女生,來自尼泊爾的男生在杭州也表現(xiàn)得很優(yōu)秀,比如曾在杭州一家大酒店擔任禮賓部門童的李哲。
李哲是他的中文名。在杭州實習的時間里,他自學中文,一段時間下來,與客人的日常用語交流沒什么問題,客人和同事對他的工作都給出了好評。
李哲認為,就像那部屢獲獎項的《布達佩斯大飯店》電影里演的那樣,門童的崗位雖然看起來微不足道,但實際上是很重要的,既代表了酒店的形象,也直接體現(xiàn)了對客服務的標準。
在杭州解放路一家酒店實踐的門童Madan Pokhrel同樣來自于尼泊爾,他中文名叫潘科,也是一名在校實習生。在杭州生活了一段時間的他,已經(jīng)習慣了在寒風瑟瑟的冬天,面帶微笑地站在酒店門口迎接著客人的到來。。
酒店里還有幾位跟他一樣的同學,女生麗莎和男生達卡爾均在餐廳服務,他們會用簡單的中文與客人交流:“請問您需要什么?”“這個我可以撤走了嗎?”不久前,麗莎還撿到了客人落在餐廳的手機,因為拾金不昧,她收到了一封感謝信。
冰島華裔學做荷花酥南瓜餅
從國外專程來杭州學習的,還有今年27歲的華裔謝宇程。從小在浙江湖州南潯長大的他,10歲跟著家人移民去了冰島。這次他特地來到杭州,就讀于浙江商業(yè)職業(yè)技術學院,打算跟著師傅學做中國點心。
作為一個長期生活在冰島的人,謝宇程說剛來杭州的時候有兩個感受,一是關于氣溫,“冰島的冷是干冷,室內都有暖氣,仍舊是穿短袖。杭州的冷則是濕冷,最冷的時候我穿上了羽絨服?!倍顷P于人氣,“杭州真的感覺非常熱鬧,而冰島冷清了些?!?/p>
謝宇程說自己生活在有著“國際濱”之稱的杭州濱江,學校為他安排了有針對性的個性化的學習課程?,F(xiàn)在,他每天的學習任務從早安排到晚,非常充實。
荷花酥、豆沙包、刺猬包、五壽桃包、白菜餃、湯圓、紅糖麻糍、麻球、南瓜餅……這些中國點心,他很輕松地就報出了一籮筐,這也是他目前正在學習的。說完,他展示了一下手機里的照片,看得出都做得有模有樣,成效不錯。
謝宇程對中國傳統(tǒng)文化十分感興趣,此前還曾去少林寺學羅漢拳。這次來杭州學習,是想回冰島后做一些與中餐有關的事業(yè),比如開一個中餐教學點,將博大精深的中餐文化在海外發(fā)揚光大。
這也是浙江商業(yè)職業(yè)技術學院想做的事情。據(jù)學院旅游烹飪學院副院長李鑫介紹,現(xiàn)今中餐在國外非常受歡迎,有不少海外華人在海外已經(jīng)擁有中餐廳,他們專門到杭州來學習,進修如何做好中餐。
不知是杭州開放包容的國際化氣息吸引了外籍學生,還是他們的到來為杭州更添了一份國際化都市感??傊?,杭州和他們都在越變越好。
“Hello, how are you?” Yiyi greeted the waitress in English, and was ushered into the Childrens Buffet zone, where snacks and sweets, and a photo taken with the waitress made her very happy.
The waitress is Korema, a 19-year-old Nepali girl studying at Zhejiang Business College in Hangzhou, who was doing her intern program in a hotel restaurant in Hangzhou.
Korema is one of many young students from overseas studying at Zhejiang Business College. The dynamic city life driven and colored by more and more international elements in Hangzhou has drawn in a large number of foreign students who have found a lifestyle of their own in a city they call home.
Throughout my chat with Korema, the big-eyed, long-haired girl in casual wear tried her best to speak Chinese, with a shy smile on her rosy cheeks. “It is a clean city,” the girl from Katmandu, the capital city of Nepal, summarized her “Hangzhou impressions”. Her first year in Hangzhou was a joyful experience of making new friends, going to hotpot restaurants, enjoying Sichuan midnight snacks, and exploring the citys iconic sights.
“The spicy food such as Sichuan ma la tang (spicy hotpot) reminds me of the food culture back in Nepal, and I have made a lot of friends in ma la tang eateries.”
“Life in Hangzhou is pretty easy for me. I can sort out things by using English at supermarkets and even ma la tang restaurants, and the process of payment takes only a click on the phone to finish, thanks to the magic of Alipay. So far, I havent got a chance to use the RMB banknotes I got ready before I came to China.”
The colorful Chinese culture also fascinates the girl, who released her passion in traditional Chinese culture at the 2019 Eastern China Taiji Competition held in Jiande, a satellite city about 100 kilometers southwest of Hangzhou, in November of 2019 and won a second prize.
Korema is one of the students taking part in a bi-lingual program specially designed by the China-Nepal Business Department of Zhejiang Business College for Nepali applicants. Unveiled in October of 2017, the new program has drawn a total of 214 students from Nepal, the most outstanding of which joined star-rated hotels in Hangzhou for their internship.
“At the beginning it was hurry-scurry with everything, but things turned out smooth. What I need to do is to keep an eye on those who may need help, and most of those who do would try communicating in English, which makes my routines a lot easier. And I always have to get ready for the more curious who would ask where I am from and how old I am.”
“My colleagues call me the mascot of the hotel, because taking photos with guests seems to have become part of my daily routines,” the girl shared jokingly.
“They say you can qualify for any hotel job in anywhere in the world if you can survive the hotel business in China,” the girl added, with a confident smile. For now, she will soon have to make decisions about plans after her Hangzhou program. “It is highly likely that I will stay with Hangzhou to further my study, but maybe I will consider studying in the UK so that I can spend more time with my mother and brothers.”
Li Zhe and Madan Pokhrel, both from Nepal and doing their internship as doormen at hotels in Hangzhou, remind one of the doorman in The Grand Budapest Hotel, a movie that recounts the adventures of Gustave H, a legendary concierge at a famous European hotel between the wars.
“The role of the doorman of a hotel is very important because he is the image of the hotels service,” said Li Zhe, whose self-taught Chinese has brought him a lot of thumbs-up from colleagues and guests.
Lisa, a Nepali girl who works in the food and beverage department of the same hotel, recently got a thank-you letter from a guest for his lost-and-found mobile phone.
One of the students joining the international programs of the business college is 27-year-old Xie Yucheng, whose family moved to Iceland from their hometown in Nanxun, Huzhou, when he was ten. His plan is to introduce the Chinese food culture and culinary skills to Icelanders after he finishes his dim sum study in Hangzhou.
According to Li Xin, deputy dean of the Tourism and Culinary Department of the school, Hangzhou has become a hot destination for many overseas Chinese with entrepreneurial ambitions in Chinese restaurant business.